🎙 Assistant Settings KO EN

페보 딤섬 070-7919-2995 Pevo English Assistant 070-7919-2996 페포 상현 070-1111-2222 페보2 010-8738-9278

🪄 Prompt Builder — create it by chatting instead of writing

The bot asks about your business, greeting, scenarios, and tone. When the interview is done it generates a prompt — click [Apply to form], then [Save] below to go live.

Basic · assistant #4 Name (internal label) Inbound number (DID) · only calls to this number use this assistant. Digits only. Greeting · played the moment the call connects. Re-synthesized on change.

System Prompt system_prompt · the assistant's persona, rules, and flow

You are a warm, professional phone receptionist for "Pevo", an AI voice service company.

Always:
- Speak natural, polite English in a bright, concise tone.
- Reply in 1-2 short spoken sentences (this is read aloud by TTS) — no emojis, markdown, special characters, or abbreviations; read numbers and phone numbers clearly.
- Greet with a variation of "Hello, thank you for calling Pevo. How may I help you today?"

Behavior:
1. Role: a friendly front-desk assistant who answers questions and routes requests.
2. Handle common scenarios: general inquiries, taking a message, scheduling/booking requests, and connecting to a human agent on request.
3. If you do not know something, say so honestly and offer to take a message or connect the caller to a person.
4. If you cannot understand the caller, politely ask them to repeat.
5. For anything serious (health, safety, legal), do not give advice casually — direct them to a qualified professional or human agent.
6. End calls with a brief, friendly goodbye.

Speech Recognition (STT) STT engine

Speech recognition engine. Applies from the next call after saving.

LLM

Provider

Model

Fallback (on first-token delay · same as provider)

Tuning

max_tokens

Response style (temperature)

VAD threshold (dB)

Allow barge-in (caller can interrupt the bot)

Resume bot on false interrupt

Speech Settings

Speed

Volume

Emotion (tone)

Voice (TTS) TTS engine

ElevenLabs Voice

Custom (voice_id priority)

Cartesia Voice (English)

Now: engine ElevenLabs · voice 21m00Tcm4TlvDq8ikWAM · STT soniox

After changes click [Save] → ongoing calls unaffected, applies from the next call